Returns & Exchanges

At STC Filter and Optical Company, we stand by the precision of our optical glass and photographic accessories. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Request

Contact our customer support team with your order number and the reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Secure Packaging

Place the optical filters or accessories in their original protective cases and packaging to prevent scratches or damage during transit.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you retain the tracking receipt.

4

Inspection & Refund

Once our technicians verify the integrity of the optics, we will process your refund or ship your replacement within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing